Sept. 2019 – Taking Flight: Leveraging ARMA’s IG Maturity Model (Tacoma)

  • 11 September 2019
    5:30 pm - 8:00 pm

Does your RIM or IG staff seem like it’s always reacting to the latest crisis? Do you have a lot of projects but few successes?

In this case study, learn how one agency used ARMA’s IG Maturity Model to assess its current risks, define agency-wide goals, and build a roadmap to transformational IG practices. Using gauges for an aviation-themed presentation, learn how we were able to “move the needle” to more stable RIM and IG programs and practices agency-wide.

About our Speaker: In her 5 years as a records professional, Carissa Bourdon has participated in an Enterprise Content Management (ECM) implementation, and has built an agency wide records management program for an agency of over 2000. Previously she worked at the Washington State Archives, with experiences in both local and state government.

Regular Agenda (subject to change):

5:30-6:00 p.m.       Networking (dinners ordered by 5:45pm)
6:00-6:45 p.m.       Dinner
6:30-6:45 p.m.       Business Meeting
6:45-7:45 p.m.       Program


$30 – ARMA Member   |   $35 – Non-Member
$10 – Program Only (or webinar)

Step 1: Registration

To register, please fill out the form below and click the ‘submit‘ button, before paying. To pay by credit card or PayPal, use the ‘pay now’ button below the registration form. Fill out one registration form per attendee.

To avoid duplicate form submittals, please wait ~10 seconds after clicking ‘submit’ for the page to refresh, before trying again.

Step 2: Payment

Payment by credit card/PayPal at the time of registration (prior to the event) is preferred. To arrange alternate payment method please email
We do not accept payments at the event venue. 

Credit Card / PayPal Payment

Registration Type

Cancellations made 3 days or more prior to the event date can receive a full refund, or you can substitute another co-worker to attend in your place. For cancellations less than 3 days before the event date, no refund will be given as the dinner has already been paid for and is nonrefundable.

No Shows: If you select ‘pay at the event’ and do not attend, we will send an invoice for payment as the dinner has already been paid for and is nonrefundable.



Venue Phone: 253-383-0146

Venue Website:

1425 E 27th St, Tacoma, Washington, 98421, United States