Cynthia Jones, ERMm, ECMs, BPMp, CDIA+, is an ECM Architect and at the Washington State Department of Financial Institutions. She has 15+ years of experience in the planning, designing and deploying complex enterprise content management systems.
She serves as a subject matter expert for the State of Washington and was a member in the WA State ECM Information Governance Initiative. She is currently rolling out an enterprise-wide ECM at DFI. The project includes the migration of records, data and the file share to their new ECM.
Cynthia is the ECM administrator for DFI’s ECM solution. She has been part of all the major parts of implementation and has seen the system at its best and overcome some of the challenges that come with a major systems migration.