Sneak Peek #4: Let’s ‘celebrate’ email with a fresh look

Ok, here’s the deal: the Tri-Chapter Seminar is still over a month away, but TODAY is your last day for early-bird pricing (ends April 30). And current Chapter members have until TOMORROW (May 1) to submit a chapter scholarship application via email (details here).

Our final sneak peek also happens to focus on our final Tri-Chapter Seminar speakers – local greats Barbara & Jeff Benson!

A Fresh Look at Email Management

Barbara Benson (University of Washington)
Jeff Benson (National Archives and Records Administration)

It has been approximately 20 years since email became part of our work lives. And 20 years later, we are still trying to find an effective yet easy way to manage it. As we “celebrate” the anniversary of this ubiquitous communication and record-creating technology, now is a good time to ask two records management veterans of the email battle to discuss some of the latest approaches.

Barbara and Jeff Benson will discuss two new techniques (not software-dependent) for managing email. Jeff will talk about the “Capstone” approach that is being implemented in some Federal agencies. Barbara will describe an initiative at the University of Washington that focuses on educating and empowering users to take steps toward controlling the chaos that is a typical email account.

Jeff Benson is currently at the National Archives and Records Administration/Pacific Alaska Regional Office in Seattle, where he has been a Senior Records Analyst for over 19 years.

Starting in records management in the early 1980’s, Mr. Benson’s previous experience includes Regional Records Officer contractor at the Seattle office of the EPA; as well as archival/records management responsibilities in the private sector (Weyerhaeuser Company), state government (New York State), and municipal government (New York City). Throughout his career, he has been active in local chapters and committees of the Association of Records Managers and Administrators (ARMA). Mr. Benson has conducted a wide variety of records-related workshops over the years, as well as many presentations at professional association conferences and meetings.

Barbara Benson has been the University Records Officer and Director of the University of Washington Records Management program since 1992. Ms. Benson received a graduate degree in History/Archival and Records Management from New York University. She has worked as either Archivist or Records Manager in such diverse arenas as not for profits, banking, city government, state government, and higher education.

Ms. Benson is a frequent speaker at ARMA (Association of Records Managers and Administrators) conferences and meetings, at the Northwest Clerks Institute and for other organizations and institutions interested in managing data and information.